CAP SYSTEMS, INC.

Providing Enterprise Case Management Software and custom programming
for Human Service and Community Action Agencies for over 30 Years

Needs Assessment (Scales and Ladders)

This system allows the agency to deploy a "Scales and Ladders" solution to easily assess customer vulnerabilities and to help case managers deliver services that are needed. Determine the status or baseline of each client or household using this comprehensive case-management system feature. Together the matrix and scales provide an overall assessment of a family´s movement toward self-sufficiency or stability.

It is 100% user definable and adaptable to the way your agency wants to assess customer vulnerabilities.

 

 Intake Same common intake as Case Mgmt, LIHEAP and HEAD START. Designed to allow for central intakes in conjunction with intakes at the program level.
 Matrix Definition Total control to define as many assessments as needed along with all the rules that control the assessment.
 Matrix Assessments Questions are grouped by scale and benchmarks are automatically determined based on the responses to the questions.
 Progress Reporting Reporting by agency and client to measure the clients progress over time.
 Adhoc Reporting Allows any data element to be reported on!