Enterprise Case Management for Human Service and Community Action Agencies

The CAPTAIN Enterprise is made up of the following systems under one common intake system.

• Service Tracking with Performance Based Reporting (CSBG)
  Track services and outcomes for all programs and funding sources across your organization. This area of the system allows for program/service areas of the organization to capture program specific intake and service data to accommodate that specific area of your agency. The benefit to your organization is agency - wide reporting by program/service area use of CAPTAIN.
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• Benefits Calculator
  Assess demographic data at the time of the intake and open doors to more program/service areas for your customers. No door is the wrong door to your agency´s customers!
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• LIHEAP (Fuel Assistance)
  CAP Systems has been supporting the LIHEAP program since the first programs in the late 1970´s that arose out of the energy crisis of that period. Our current LIHEAP (Fuel Assistance) system is a Web based Windows product that runs under the Case Management Module.
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• Head Start
  CAP Systems has been involved with and supporting Head Start program since the mid 1980´s. Our current Head Start system is a Web based Windows product that runs under the Case Management Module. Stay compliant and be prepared for any audit as CAPTAIN Head Start assists in managing all areas of the program from Average Daily Attendance to the PIR!
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• Weatherization
  CAP Systems has been supporting the Weatherization program since the mid 1980´s. The system allows the program to manage jobs from the original audit all the way through to submission to the funding source.
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• Emergency Services
  CAP Systems has been supporting this product since the mid 1990´s. This system tracks budgets, commitments (benefit awards), invoices, invoice approvals and payments to customers.
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• Needs Assessment
  CAP Systems has been supporting this product since 1999. This tool allows our customers to define the assessments and all the rules on how to assess customer vulnerabilities.

The above systems are complete with significant depth to allow staff to focus on service delivery while CAPTAIN keeps the Human Service Program compliant with funding sources.