We
maintain the software in a state that accurately reflects program
regulations and governing laws and any changes are reflected
in the software as soon as we are made aware of those changes.
Changes in tax laws, reporting requirements, changing mandates,
and any other related issues are addressed as soon as CAPS is
aware of them. Changes in tax related forms like 1099s, W2s,
941, and others are made routinely each year. Program regulation
changes that affect programmatic modules like LIHEAP or Head
Start are also reflected in the software immediately. We also
constantly improve the system from suggestions made by our users
and from improvements that we originate when we see opportunities
to improve efficiency and work flow and reduce the work load
on users.
