Providing Enterprise Case Management Software and custom programming
for Human Service and Community Action Agencies for over 30 Years
Service Tracking
and Performance Based Reporting (CSBG/ROMA)
This system tracks your program services and the corresponding outcome indicators. It is 100% user definable allowing the agency to reflect the actual way the agency looks and functions. Whatever your ROMA reporting mandates, CAPTAIN lets you manage your own program specific national performance indicators in order to automatically assess and measure the outcomes which are benefits to individuals, families, organizations and communities derived from participation in a program or service.
CAPTAIN delivers the automated power of comparing actual program results with your established national performance goals and the means to quickly and efficiently verify and validate the measured outcomes
| Intake | Same common intake as case management, LIHEAP and HEAD START. |
| Contact Management Tracking | Allows for tracking of contacts that do not result in a services. |
| Service Tracking | Allows for tracking of services with outcome-based service posting. Service tracking allows for billable amounts or vendor payments to vendors on behalf of the client. Several Case Management tools that allow for follow up tracking and referral features. |
| Adhoc Reporting | Supports reporting to all data elements. |
| Outcome Based Reporting | Demographic and Outcome reporting allows for agency management to report outcomes across the agency. |
| CSBG Reporting | Demographic and Outcome reporting allows for agency management to report outcomes across the agency. |