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Experience Evidence-Based Case Management In The Cloud

CAPTAIN®, our Enterprise Solution for Human Service and Community Action Agencies.

Case Management, Head Start, Whole Family Approach, Fuel Assistance, Emergency Services, Organizational Standards, Public Intake Portal, and more.

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WHAT'S NEW?

February: A Month of Community, Impact, and Change

February may be the shortest month of the year, but it’s filled with opportunities to reflect, take action, and support the communities we serve. At CAP Systems, we're committed to empowering Community Action Agencies and human service organizations with the tools they need to create lasting change. This month, we recognize:

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  • Black History Month – Honoring the contributions and resilience of Black leaders who have shaped history and continue to inspire positive change in our communities.

  • Random Acts of Kindness Week (Feb. 9-15) – A perfect time to go the extra mile for those in need, whether through service, support, or simply a kind gesture.

  • Valentine’s Day (Feb. 14) – A reminder that love and compassion are at the heart of our work in supporting individuals and families in need.

  • Presidents' Day (Feb. 17) – Reflecting on leadership and policies that impact the fight against poverty and the pursuit of equitable resources for all.

 

At CAP Systems, we believe every day is an opportunity to strengthen our communities and support the vital work of human service agencies. Let’s make February a month of impact!

 Our CAPTAIN® Enterprise Solutions

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Case Management

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Public Intake Portal

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Emergency Services

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Organizational Standards

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Whole Family Approach

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Digital Signature

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Head Start

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Fuel Assistance

Dive Into The CAPTAIN's Log

Organizational Standards for Case Management
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Our Promise

CAPTAIN®, our Enterprise Client Data Management solution, does so much more than manage simple data collection for CSBG.

 

Our evidence-based Case Management approach is the next generation of how Human Service Agencies demonstrate to their funding sources every day that clients are truly on their way to self-sufficiency.  Our Case Management module provides your agency a culture of insight and measurement. ​

 

CAPTAIN® allows a user-experience that delivers data-driven monitoring and reporting. Our customer community can command any story by building trusting relationships, using an evidence-based practice, and empowering their clients to be self-sufficient. ​

 

We deeply engage with our customer community, recognizing its pivotal role in realizing the full potential of our solutions. Building strong customer relationships is our distinct advantage. We prioritize delivering reliable data swiftly and effortlessly, demonstrating our dedication to your success as your guiding beacon. We deeply engage with our customer community, recognizing its pivotal role in realizing the full potential of our solutions.

 

Building strong customer relationships is our distinct advantage. We prioritize delivering reliable data swiftly and effortlessly, demonstrating our dedication to your success as your guiding beacon.

Client Testimonials

We called upon CAP Systems™ just before the year 2000 to replace an antiquated computer system we used for LIHEAP in Delaware to capture and track client household data, as well as determining eligibility. From Day One when they visited our state to show us a demo of the database created for LIHEAP, to updating the program to a web-based system, I have enjoyed a great working relationship with CAP Systems™.

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The professionalism, knowledge, and experience offered by the staff was exceptional. They were always available to troubleshoot, update, and negotiate whenever needed. Timeliness on correcting issues in an often-changing atmosphere was most appreciated. The thorough understanding of the LIHEAP was remarkable. The CAPTAIN® database is user-friendly and produces reports with all the data elements required by our federal funding source.

 

I must thank the individuals that I worked with directly, including Robert Blanchard and especially Brian Cayer. Brian never failed to address any issues that came up in a timely and professional manner. I highly recommend using CAP Systems™ for building systems, data management, and maintenance, particularly in the LIHEAP program.

Leslie Lee, LIHEAP Administrator State of Delaware

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Ready to Transform Your Agency?

Experience the Future of Human Services Today.

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