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Experience Evidence-Based Case Management In The Cloud

CAPTAIN®, our Enterprise Solution for Human Service and Community Action Agencies.

Case Management, Head Start, Whole Family Approach, Fuel Assistance, Emergency Services, Organizational Standards, Public Intake Portal, and more.

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Happy New Year!

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As we step into 2025, we're reflecting on all the amazing work that Community Action Agencies have done across the country — helping individuals and families thrive and driving positive change in communities.

 

We're honored to be part of that journey by providing case management software that makes their jobs easier, faster, and more efficient. In 2025, we’re excited to continue supporting these agencies as they deliver impactful services to those who need it most.​

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This year, we’re looking forward to:

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  • Helping more agencies streamline their operations with our innovative software.

  • Empowering case workers to spend less time on admin and more time making a difference.

  • Building out our Case Management features to send more information to agency financial systems.

 

If you're a Community Action Agency or someone who works in human services, let’s connect and see how we can help you grow your impact this year!

 Our CAPTAIN® Enterprise Solutions

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Case Management

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Public Intake Portal

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Emergency Services

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Organizational Standards

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Whole Family Approach

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Digital Signature

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Head Start

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Fuel Assistance

Dive Into The CAPTAIN's Log

Helping
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Our Promise

CAPTAIN®, our Enterprise Client Data Management solution, does so much more than manage simple data collection for CSBG.

 

Our evidence-based Case Management approach is the next generation of how Human Service Agencies demonstrate to their funding sources every day that clients are truly on their way to self-sufficiency.  Our Case Management module provides your agency a culture of insight and measurement. ​

 

CAPTAIN® allows a user-experience that delivers data-driven monitoring and reporting. Our customer community can command any story by building trusting relationships, using an evidence-based practice, and empowering their clients to be self-sufficient. ​

 

We deeply engage with our customer community, recognizing its pivotal role in realizing the full potential of our solutions. Building strong customer relationships is our distinct advantage. We prioritize delivering reliable data swiftly and effortlessly, demonstrating our dedication to your success as your guiding beacon. We deeply engage with our customer community, recognizing its pivotal role in realizing the full potential of our solutions.

 

Building strong customer relationships is our distinct advantage. We prioritize delivering reliable data swiftly and effortlessly, demonstrating our dedication to your success as your guiding beacon.

Client Testimonials

We called upon CAP Systems™ just before the year 2000 to replace an antiquated computer system we used for LIHEAP in Delaware to capture and track client household data, as well as determining eligibility. From Day One when they visited our state to show us a demo of the database created for LIHEAP, to updating the program to a web-based system, I have enjoyed a great working relationship with CAP Systems™.

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The professionalism, knowledge, and experience offered by the staff was exceptional. They were always available to troubleshoot, update, and negotiate whenever needed. Timeliness on correcting issues in an often-changing atmosphere was most appreciated. The thorough understanding of the LIHEAP was remarkable. The CAPTAIN® database is user-friendly and produces reports with all the data elements required by our federal funding source.

 

I must thank the individuals that I worked with directly, including Robert Blanchard and especially Brian Cayer. Brian never failed to address any issues that came up in a timely and professional manner. I highly recommend using CAP Systems™ for building systems, data management, and maintenance, particularly in the LIHEAP program.

Leslie Lee, LIHEAP Administrator State of Delaware

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Ready to Transform Your Agency?

Experience the Future of Human Services Today.

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