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[Dunkirk, NY, January 2010] — CAP Systems™ is proud to announce the successful implementation of advanced document attachment features within its CAPTAIN® Case Management solution, receiving high praise from Roberta Keller, Executive Director of Chautauqua Opportunities Inc. These enhancements are designed to improve the management and confidentiality of customer information across multiple service areas.
Roberta Keller highlighted the significant benefits her agency has experienced with the new document attachment capabilities: "We use the CAPTAIN® Case Management solution comprehensively across all service areas to track customer progress as measured against continuums of care based on ROMA scales. The document attachment enhancement allows us to maintain customer confidentiality across service hierarchies while providing an electronic centralized customer file agency-wide."
This enhancement ensures that sensitive customer data is securely managed and easily accessible to authorized personnel, streamlining operations and improving service delivery. By centralizing customer files electronically, CAPTAIN® supports Chautauqua Opportunities in delivering coordinated and efficient care to their clients.
Brian Cayer, President and CEO of CAP Systems™, expressed his satisfaction with the positive feedback: "We are thrilled to see the impact of our document attachment enhancements on agencies like Chautauqua Opportunities. Our commitment to providing secure and efficient data management solutions is reinforced by the success and improved confidentiality measures experienced by our users."
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